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The goal of Rise Up is to build on existing strengths and challenges  to enable growth.

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Frequently Asked Questions

Do you accept insurance?

No, we do not accept insurance nor do we submit documentation for out of network benefits. We made the decision to end our contracts with insurance providers. This decision was not made lightly. It was made out of our extreme dedication to provide the best possible care for our clients.

Managed care has increasingly dictated and impeded treatment options and often required a diagnosis when one was not necessary. In order to properly treat our patients and provide them with the most effective path to an empowered life we had to be able to treat without restrictions from Insurance companies. 

What form of payment do you accept? 

Payments can be made via our secure client portal. You can pay with a credit card or HSA plan. We do not have a sliding scale, however sessions with interns who are working on completing training and licensure are offered at a significantly reduced rate

How do I find Rise Up Center?

If you are scheduled in Suite 103, your waiting area is on the second floor.

  • Before 5pm, you can enter the building on the Park Row side, next to the Pauline’s Bloomers Florist sign. Go up the stairs and the waiting area is on the second floor on the right.
  • After 5pm the front door is locked, enter the building using the side entrance in the garden. Go up the first set of stairs and around the small wall in front of the staircase. Go up a few stairs and the waiting area is on the second floor on your left.
  • Please be mindful this is a common waiting area and surrounding offices request quiet.
  • Do not use your cell phone anywhere in the very quiet professional building.

If you are scheduled in Suite 102, your waiting area is on the first floor, connected to the treatment room in the back of the building.

  • Suite 102 waiting area can be accessed directly in the back of the building (not on the Park Row side), facing the private parking lot. Do not park in this lot, see parking info in FAQs.
  • If you are standing in the private lot, the entrance is on the right, accessed by the small stair case.
  • Please arrive at your session time rather than early, as this waiting area is very cozy.
  • Do not use your cell phone anywhere in the very quiet professional building.

Parking Information

  • Brunswick has a thriving downtown and sometimes parking takes a few extra minutes.
  • Please note if your session occurs during the Farmer’s Market or other events on the town green, plan on reduced parking options.
  • You may park in the many public spaces on School Street, Park Row or Maine Street.
  • DO NOT PARK in the lot behind the Pumpkin House, it is for tenant use only and you will be at risk of being towed.

Do you have mobility accessibility? 

Please let your provider know in advance if you or a family member has a preference to use the ramp for access to the building. We will plan ahead to accommodate your needs.

 

COVID-19 Information

COVID-19 Update: CURRENT TELEHEALTH OPENINGS. In order to support slowing the spread of COVID-19, Rise Up is seeing clients through telehealth (live video) only, until further notice or as situations arise. Rise Up uses HIPAA compliant, secure video conferencing that is easy and free for clients to use. It just takes one click to start your video session with us!

Do you provide crisis and emergency services?

No, we do not provide crisis or emergency support. Each provider has business hours that will be reviewed with you and they are not available outside those hours.

In the case of an emergency, please call 911. If you or someone you love is experiencing a crisis please call the crisis hotline at (888) 568-1112.

What is the client portal?

The client portal is a secure login that does not require a password, and enables you to schedule appointments, make payments, contact us, and access our telehealth services. A link to the client portal is provided beneath our website menu options, our you can click here: CLIENT PORTAL

If you do not have access to our client portal yet, you will be provided this before your first appointment.

What evidence based practices are used at Rise Up? 

Rise Up evidenced based practices used include but aren’t limited to:

  • Positive psychology and strengths approach - Rise Up® uses the wellness model, rather than the medical model which focuses on illness. Positive psychology and strengths based approaches are backed with research demonstrating positive outcomes in treatment. Strengths awareness and utilization underlie all modalities used at Rise Up.
  • Expressive art methods - We use a range expressive methods including drawing, painting, song writing and dance as a way to connect to and process our emotions.
  • Play therapy methods - Play is our first language! Using play therapy connects to a different part of the brain that isn’t as dependent on language and is helpful when it feels too overwhelming to talk.
  • Sand tray methods - When words and rational problem solving are maxed out and we are still stuck, the sand tray heals! We create 3D worlds in the sand as other therapeutic methods are used.
  • Cognitive Behavioral Therapy (CBT) - CBT helps bring awareness to patterns of thinking that are harmful and creates a roadmap to choosing more adaptive thinking.
  • Motivational interviewing (MI) - MI is an effective way to decrease stuckness and begin engaging in goal creation and attainment.
  • Internal Family systems (IFS) - Do you ever feel like a part of you feels one way and another part of you feels the opposite, or there’s a part of you that still feels like you are a child and the other part judges you? Internal Family Systems is a way to give a voice to all of your parts, to reduce internal conflict and to get parts to connect.
Suite 103 at Rise Up

Resources

Evidence Based Apps: 

  • Sanvello: Clinically validated techniques for reducing stress and treating anxiety and depression.
  • Happify: Some free content, including stress reduction and cognitive techniques to address anxiety.
  • Headspace: Two-week free trial for meditation and relaxation.
  • Calm: A meditation, sleep, and relaxation app free for 7 days, then paid content.